Known as the "Get Along" coach, I work with Leaders and Teams to help them get along better with employees, team members, and customers by improving communication, emotional intelligence, interpersonal relationships, people and presentation skills. The end result is a more positive, productive and profitable culture

Academic - BS University of Maryland, MBA, Southeastern University,  Former Adjunct professor at Georgetown University, CSP (Certified Speaking Professional)

My bureau, Eagles Talent Connection has had the opportunity to book Arnold for speaking engagements on multiple occasions. Arnold does an excellent job of listening to the client's needs, tailoring his presentation, and absolutely exceeding their expectations. I have received many spin-offs from his original appearances for our clients and these have resulted in additional bookings. He is a pleasure to work with and a great value. Thanks, Arnold!!   Kristi Wilson, VP Eagles Talent Speakers Bureau

Arnold was a big hit this week! He was full of energy, had great stories, related well to our group, and was funny. The group walked away with specific ways to connect with our customers. Thanks for making both of us look good! Paula Kennedy, Manager Learning Development, Kaiser Permanente 

Great job Arnold!  In addition to your terrific presentation, we really appreciated your exceptional efforts to get to know our audience.  Your coming in early was a real stress reducer as well!  We definitely look forward to working with you again.  Elizabeth Bailey of 2b Communications was equally impressed and asked for your contact information to pass on to her clients.  I heard nothing but compliments from our chapter leaders regarding your presentations in Phoenix and Atlanta.  Well done! Joe Frack, CEO, Society of Financial Service Professionals

Thank you so much for the days!  It was a great workshop and I feel very beneficial not only for the Management Trainees but also for me.  I would definitely like to continue with this program in the future.  I will keep in touch as we move forward with future groups.  Kristi Paulson, Marketing Resource and Talent Development, Toyota

Arnold, thank YOU for two great presentations. Overall, the team was very pleased with the day. You were very well received by all. I will pass on my recommendations to the event planning team, and hopefully we can one day work together again. Doris Dunn, Director of Community Relations, Farmers Insurance – Chairperson, Chartered Property Casualty Underwriters of Southern California

Arnold, You were a great speaker and all the buzz has been very positive.  Thanks for being so flexible on the schedule.  I have forwarded your email to everyone in the company.  If you ever need a reference, please don't hesitate to use me. Scott Jones, Senior Vice President, Donaldson Property Management

Arnold scored high marks. He was here for his 3rd visit. His topic this month was presenting with confidence and he tailored it so that Team Members were speaking about the company. It was a small session, but participants seemed to get a lot out of it. Highly recommend him. Karen Roberts, HR Director, Forrester Construction

Arnold – Thank you for yesterday!  Our staff loved it and I'm anxious to turn the film into a promotional video to get the word out to our dealers and the state and metro associations. We're excited to work with you and I know our dealers will benefit from your program.Thank you again for sharing it with us yesterday – it was a perfect kick-off for our event and for the second half of our year! Marilynn Youngs, Senior Director, National Automobile Dealers Association

Arnold Just wanted to say a quick thank you for presenting to our team on Tuesday night.  Everyone was still talking about it the next morning.  You did a fabulous job engaging everyone and keeping the presentation interesting and useful…. Not an easy task after a long workday, a full meal, and at 7:30 in the evening!

I believe that you helped energize our team and reminded them about what is important, what is expected by customers, and how to make a stronger and more positive impression with our customers. We all had a fun time, and I enjoyed working with you.  Thanks again. Amy Shannon, Meeting Coordinator, Lockheed Martin

Arnold, I have to tell you that it is rare for staff to seek me out and thank me for sending them to training, even when they requested it.
But after last week's classes, numerous folks have gone out of their way to tell me how much they enjoyed your training sessions and then actually thanked me for setting it up. So I wanted to pass those 'thanks' on to you. You made it easy for our folks to feel comfortable about getting up and making a presentation in front of their co-workers.  This will not only help them in the professional careers, but it also helped their self-confidence, and they realize it. I thought you would enjoy knowing that your influence on this office will continue. Rick Kropp, Director, United States Geological Survey

You, of course, knocked their socks off in La Costa with a 9.3 rating.  I see the dilemma forming already about breaking tradition and bringing you back for a third year at the Annual meeting! Beth Hardy, Conference planner, International Foundation of Employee Benefit Plans

Thank you so much for presenting for us on our annual Staff Day.  You have received phenomenal reviews and most employees have rated this year's Staff Day the best yet.  I really appreciate all of your time and flexibility. Ashley Wilsey, HR Director, Educational Systems Federal Credit Union